Track / Product Support
Customer Support
We offer installation support to all our customers who
purchase Alfano products from our web site, via track sales or from us over the
phone.
We can assist installation over the phone or if we are at the track we will help install and set up the equipment up to get you up and running. We will help with connection to a Bluetooth tablet or phone. If you need help with a laptop, we can provide support on the ADA Alfano Software.
Any item that that needs replacing under the limited warranty will be done either one for one basis at the track or sent off to the factory for repair.
Driver Coaching & Track Support
The team offer test
day, race day or weekends support packages to users of Alfano products (Alfano
6, ADSGPS and Tyrecontrol V2). The team have experience from working for
Several Formula 1 Teams, GT, F3, BTCC, DTM and other high-profile race series.
We provide data
analyst and coaching services for drivers, parents and teams. We do not share any of the
data with other drivers or teams unless given in writing by you the owner of
the data.
- MSUK Trained Coach
- The Team are Enhanced
CRB Checked.
- Coaching and Training
provided to Pass the ARKS Test.
- Coaching experienced driver to better lap times.
- Race Team Support at National and Club Meetings
- Private track hire
with a maximum of 10 karts across Bambino / Cadet / Micro Max karts on
Saturdays and School Holidays.
- Support packages designed
for your needs and budgets.
- Group training is
available and recommended as it keeps the costs down (driver and mechanic/parent).
The GOAL of the
coaching sessions is to Instruct and Coach to get
the best from the unit and software and better lap times. We can also provide driver coaching on
track at all levels via ourselves or recommend and checked coaches who are
experienced with karts and cars who know the Alfano equipment.
If you need more
information and costs, then email team@alfano.co.uk or
call Rob Willshire on 07770 280375
Magnetic Strip for Tracks
The team can provide replacement magnetic strips in 1 metre
lengths to clubs and tracks to repair damaged or missing strips. These are
needed to support your customers using timing devices that are triggered using
the magnetic pick-ups installed on the karts.
For tracks / clubs who have resurfaced and needs new strips
installing we can provide a complete install service. Costs is down to the
number of strips / sectors needed / width of track and track location within
the UK. POA.
Price is on Application. Email team@alfano.co.uk
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